If you are having trouble dealing with a situation at work, step back and give your brain time to work on the problem.
Identify the cause of the problem (what is the real issue?)
Take 3 deep
breaths and/or count to 10 (or 20 or 30)
Use your words to
say how you feel (talk through the issues)
Ask for help to
solve the problem
(share the responsibility and get a fresh viewpoint)
(share the responsibility and get a fresh viewpoint)
Take time to calm
down (walk away if necessary)
If you have difficulty with a customer, ask for help from a colleague.
Remember: it is never okay to take out your feelings on others (assistants, friends).
If you have on-going issues, seek help from your manager, HR, or your division chief.
You can also contact EAP for some outside help.
If you have difficulty with a customer, ask for help from a colleague.
Remember: it is never okay to take out your feelings on others (assistants, friends).
If you have on-going issues, seek help from your manager, HR, or your division chief.
You can also contact EAP for some outside help.
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