WELCOME TO THE STAFF DEVELOPMENT AND TRAINING OFFICE HOMEPAGE.

This learning page is a great place to find information about training, learning portfolios, and get helpful tips on customer service, managing employees, or other library issues. We'll also be posting post-conference reflections and ideas discovered by staff members at programs they attended.

Subscribe to the blog to get updates when ideas are posted.

Thursday, October 27, 2022

Fall edition of the CRAB is available

The new Crab issue is available now on the MLA website.  The Crab is now publicly available, you do not have to be a member of MLA.





Sunday, October 9, 2022

Leading a team - suggestions from author Nataly Kogan

 As a leader, you’re not managing people. You’re managing energy, emotions, and attention.

And you can help your team focus their energy and attention in ways that fuel their thriving (and reduce struggle).

These 3 questions are a great place to begin:

1. What would it take to make today great vs just OK?

2. What is draining your energy and how could you do it less (and how could I help?)

3. How does the work you are doing help others?

Friday, October 7, 2022

A word about motivation from author Nataly Kogan

 From Nataly Kogan, author of happier now and The Awesome Human Project:


Don't try to motivate your team.  Instead, do things that fuel motivation:

  • express gratitude consistently
  • ensure that the workload is reasonable
  • regularly talk about the purpose in the work
  • brainstorm how to add joy to work
  • make fueling energy and taking breaks a priority

Motivation is an outcome, a result of other things.  Trying to motivate someone is like trying to get someone to go to sleep.

Instead, focus on the inputs that fuel motivation - sense of purpose, joy, having enough energy, feeling appreciated - and motivation will naturally follow.

Tuesday, October 4, 2022

Workday Learning App has content!

 The "Learning" app in Workday now has content for city employees.  There are currently 10 learning programs available, and these include a program on Unconscious Bias, Navigating Challenges with Diplomacy, Stress Management, and Business Writing Fundamentals.  

Just log into Workday to participate, and look for further programs to be added to this resource.  These courses do count for continuing education, but you will need to create your own CEU forms.