All staff are invited to participate in the Staff Forum, scheduled for 6/9/25 at 9 a.m.
Join Zoom Meeting
https://us02web.zoom.us/j/
Meeting ID: 819 7453 0529
Passcode: 495064
The Pratt Learning Blog is a great place to find information about training, learning portfolios, and get helpful tips on customer service, managing employees, or other library issues. We'll also be posting post-conference reflections and ideas discovered by staff members at programs they attended.
WELCOME TO THE STAFF DEVELOPMENT AND TRAINING OFFICE HOMEPAGE.
All staff are invited to participate in the Staff Forum, scheduled for 6/9/25 at 9 a.m.
Join Zoom Meeting
https://us02web.zoom.us/j/
Meeting ID: 819 7453 0529
Passcode: 495064
1. If you missed Dr. Lawrence Brown's discussion of Historical and Structural Racism in Baltimore, on June 17, 2021, here is the link to the recording of that session. [please note this session is not eligible for CEU hours]
Passcode: 5*5F2SjQ
As we prepare for the next steps in our reopening plans, SD&T has identified a webinar to help prepare everyone for the eventual re-entry of our customers. This webinar “How To Deal With Problem Behaviors Related to COVID-19” will be required viewing by all employees. The presenter, Ryan Dowd, is the author of The Librarian’s Guide to Homelessness and a trainer who focuses on how to compassionately manage problem behaviors.
This one hour program is designed to help you with difficult situations related to COVID-19 including patrons who refuse to wear a mask (or refuse to wear it correctly), methods to ensure social distancing with customers, and ways to manage someone who is showing possible symptoms. The program will also review reasons why people might not be complying with policy and suggest some strategies for handling these situations.
The recorded webinar is available on the NicheAcademy website:
If you’ve never used NicheAcademy before you will need to register which will include sharing your name, email, and library system. Once you register for this program, you will also have access to other NicheAcademy programs as provided through the Maryland State Library.
Once you complete the program, you will need to pass a short quiz to show that you understood the material. You can find the quiz here:
If you were unable to attend the Employee Self Service (ESS) Getting Ready for Workday webinars hosted by the city last week, you can view the recorded webinar. It is important for all library staff to become familiar with Workday.
https://www.gotostage.com/
Click on the video you wish to view, then click on the arrow in the middle of the image.
Please register using your name and EPFL email address. Do not use one of the other options on the left.