WELCOME TO THE STAFF DEVELOPMENT AND TRAINING OFFICE HOMEPAGE.

This learning page is a great place to find information about training, learning portfolios, and get helpful tips on customer service, managing employees, or other library issues. We'll also be posting post-conference reflections and ideas discovered by staff members at programs they attended.

Subscribe to the blog to get updates when ideas are posted.

Thursday, April 29, 2021

Introduction to Homelessness Resources - Webinar Recording available

Topic: Introduction to Homelessness Resources
Date: Apr 29, 2021 09:46 AM Eastern Time

Speakers:  Michael Stafford and Jessi Stevens, Mayor's Office of Homeless Services

Below is the link for the program we ran this morning.  Please note that the beginning of the recording is missing, but it picks up at the end of Michael's introduction.

https://marylandlibraries.zoom.us/rec/share/pNOTNtrPpfYzvgHoK5qaxzr4UzQxJFL0bEobnVVUruf80zKgKybj9QuZiuJUAAT7.nOAD7N1Iiz62BdC9 

Passcode: *0i7$3Xq


The resources that go with this program are now available under the new Resources for Staff and Customers page of the blog.


Also, the transcription was done by auto-transcript, so try not to laugh too hard - Lisa

Monday, April 19, 2021

Subscriber emails discontinued

 We received a message that the blog is no longer supporting the automatic email function.  As of July 2021, our subscribers will no longer receive automatic notices when posts are added to the blog, so please check the blog regularly after that date.


Thanks.



Friday, April 9, 2021

eBook on Empathy in the Workplace – Free to Download

 Elliott has given us permission to share this resource, which is directed toward learning and development, but also has articles on more general topics.

Download our free, 66-page Empathy eBook! We are honored to bring you the perspectives of learning and business colleagues around the world, as they share perspectives on Empathy in the Workplace & Workforce:

Empathy Concert

Download or View: https://www.masie.com/empathyebook


Empathy is critical in these challenging and changing times! We have curated and published this free eBook as a “right now”, real-time resource for the learning and human resources field.


“Never has the skill of empathy been more critical in learning. As we pivot to new learning approaches to address new learning needs, intentionally designing for empathy becomes the foundation on which the future of learning must be built,” from Richard Culatta, our Learning Dean.


The Learning COLLABORATIVE is releasing this eBook without charge. Content includes written contributions from 18 learning colleagues, 80+ quotes from the field, and special interviews with learning and business leaders, including:

  • Elliott Masie, Chair of The Learning COLLABORATIVE
  • Telly Leung, Broadway Actor, Producer, & Empathy Concert Co-Host
  • Abigail Baugus, Walmart, Inc. – Sam’s Club
  • Katie Hines, Land O’Lakes
  • Mark Wagner, The Hartford
  • Roger Addison, Addison Consulting

In the days ahead, tens of thousands of learning and business colleagues from around the world will be accessing this first digital publication of the Elliott Masie Learning COLLABORATIVE. Kindly share this link with your colleagues and associates:

Download or View the Empathy eBook: https://www.masie.com/empathyebook

Yours in Learning,


Elliott Masie
Chair, Learning COLLABORATIVE