WELCOME TO THE STAFF DEVELOPMENT AND TRAINING OFFICE HOMEPAGE.

This learning page is a great place to find information about training, learning portfolios, and get helpful tips on customer service, managing employees, or other library issues. We'll also be posting post-conference reflections and ideas discovered by staff members at programs they attended.

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Showing posts with label mandatory. Show all posts
Showing posts with label mandatory. Show all posts

Wednesday, February 23, 2022

Updated list of links for Trauma Informed Care Programs

These are mandatory programs, so if you missed any of the live programs click on the link below to view the session.  Please let your manager know when you have completed the training(s). 

Trauma and Loss with Roberta's House

https://drive.google.com/file/d/1rMzT6oNVLbP3c7UV7-y43-Ry1XO6y0Dw/view?usp=sharing

Youth Voice facilitated by Healing Youth Alliance and Heart Smiles

https://drive.google.com/file/d/1cKT1JHh3O7K2pPCHGzYJn_bkT6B8UC02/view?usp=sharing

Mindfulness and Restorative Practices facilitated by Holistic Life Foundation and Akoben

https://drive.google.com/file/d/1TrkNeNhSGVzS3DChIzE227sDNl1jWPgL/view?usp=sharing

Trauma Informed Care and Historical Racism can be viewed here:


https://marylandlibraries.zoom.us/rec/share/ZDOeJRXAO8KoOXa6ZWUoCckgwsIoYRTIgX3hDsiFJ7WuHiJZXQX7aHYcYclNsq7F.7jRNEnLCDlU3UGdK

Access Passcode: w$2H94Kb

 EPFL Staff Day 2021 Morning Session

 
Historical and Structural Racism in Baltimore [please note this session is not eligible for CEU hours]

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Monday, December 13, 2021

The Elijah Cummings Healing Cities Trauma Informed Training - December 3 Restorative Practices and Mindfulness

The recording of the December 3 session of the Elijah Cummings Healing Cities Trauma Informed Training is available for viewing. 

 December 3 - Restorative Practices and Mindfulness

https://drive.google.com/file/d/1TrkNeNhSGVzS3DChIzE227sDNl1jWPgL/view?usp=sharing


These are mandatory programs, so if you missed any of the live programs click on the link below to view the session.  Please let your manager know when you have completed the training(s). 


1. If you missed Dr. Lawrence Brown's discussion of Historical and Structural Racism in Baltimore, on June 17, 2021, here is the link to the recording of that session. [please note this session is not eligible for CEU hours]


Here are the links to the recordings from October 11, 2021.

4. The fourth session from November 12, 2021 on Trauma Informed Care and Historical Racism can be viewed here:

https://marylandlibraries.zoom.us/rec/share/ZDOeJRXAO8KoOXa6ZWUoCckgwsIoYRTIgX3hDsiFJ7WuHiJZXQX7aHYcYclNsq7F.7jRNEnLCDlU3UGdK

Access Passcode: w$2H94Kb

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Monday, August 30, 2021

Reminder "How to Deal with Problem Behaviors Related to COVID-19" webinar mandatory for all on-site staff

As we return to a full time schedule, SD&T would like to remind all staff about a webinar that will help us prepare for the re-entry of our customers. This webinar “How To Deal With Problem Behaviors Related to COVID-19” will be required viewing by all employees.

This one hour program is designed to help you with difficult situations related to COVID-19 including patrons who refuse to wear a mask (or refuse to wear it correctly), methods to ensure social distancing with customers, and ways to manage someone who is showing possible symptoms. The program will also review reasons why people might not be complying with policy and suggest some strategies for handling these situations. 

 The recorded webinar is available on the NicheAcademy website.

If you’ve never used NicheAcademy before you will need to register in the program with your name, email, and library system. 

Once you register for this program, you will also have access to other NicheAcademy programs as provided through the Maryland State Library. These webinars are approved for continuing education credit.

After you view the Program Behaviors webinar, you will need to pass a short quiz to show that you understood the material.  You can find the quiz here. 


If you have any questions about the program please contact SD&T.
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Wednesday, August 18, 2021

Elijah Cummings Healing Cities Trauma Informed Training - Mandatory for all staff - with updated links

The recordings of the first four of the Elijah Cummings Healing Cities Trauma Informed Training are available for viewing.  These are mandatory programs, so if you missed any of the live programs click on the link below to view the session.  Please let your manager know when you have completed the training. 


1. If you missed Dr. Lawrence Brown's discussion of Historical and Structural Racism in Baltimore, on June 17, 2021, here is the link to the recording of that session. [please note this session is not eligible for CEU hours]

https://us02web.zoom.us/rec/share/1ZzKbkIThv7Cr8wlk07Abhvp9mYmIwlq64yt5Af0ATdzydvQpAXOILzAWiFLTWl6.1VjQGTLqw0KJuFL0 

Passcode: 5*5F2SjQ

Here are the links to the recordings from October 11, 2021.

4. The fourth session from November 12, 2021 on Trauma Informed Care and Historical Racism can be viewed here:

https://marylandlibraries.zoom.us/rec/share/ZDOeJRXAO8KoOXa6ZWUoCckgwsIoYRTIgX3hDsiFJ7WuHiJZXQX7aHYcYclNsq7F.7jRNEnLCDlU3UGdK

Access Passcode: w$2H94Kb

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Friday, October 9, 2020

Links for Problem Behaviors Webinar and Quiz

 As we prepare for the next steps in our reopening plans, SD&T has identified a webinar to help prepare everyone for the eventual re-entry of our customers.  This webinar  “How To Deal With Problem Behaviors Related to COVID-19” will be required viewing by all employees.  The presenter, Ryan Dowd, is the author of The Librarian’s Guide to Homelessness and a trainer who focuses on how to compassionately manage problem behaviors.  


This one hour program is designed to help you with difficult situations related to COVID-19 including patrons who refuse to wear a mask (or refuse to wear it correctly), methods to ensure social distancing with customers, and ways to manage someone who is showing possible symptoms.  The program will also review reasons why people might not be complying with policy and suggest some strategies for handling these situations.

 

The recorded webinar is available on the NicheAcademy website:

 

If you’ve never used NicheAcademy before you will need to register which will include sharing your name, email, and library system.  Once you register for this program, you will also have access to other NicheAcademy programs as provided through the Maryland State Library.

  

Once you complete the program, you will need to pass a short quiz to show that you understood the material.  You can find the quiz here: 

 


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