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This learning page is a great place to find information about training, learning portfolios, and get helpful tips on customer service, managing employees, or other library issues. We'll also be posting post-conference reflections and ideas discovered by staff members at programs they attended.

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Monday, January 26, 2015

Kids are Customers, Too


Kids Are Customers, Too
October 26, 2014

Future Makers made a very interesting presentation with hands-on activities during the General Session. Matt Barinholtz, founder of Future Makers, presented clearly the makers’ end goal which is to boost creative learning, especially among families. Based on the MIT research about learning in a family context, he stressed out the positive aspects of developing family workshops, and offering them at the library. These workshops give parents and children opportunities to support each other, give feedback, ask questions, and persevere in a safe environment. They also help families build connections with other families. He described the makers’ role as “facilitators of relationship building”.

Given the fact that computers and electronic devices are contributing to less face-to-face interactions, this presentation made me realize that the maker movement has a vision that goes well beyond making things. It is about bringing people together, and giving them the tools to enjoy creative learning with each other. Matt Barinholtz believes that libraries are great places where this kind of connecting can happen. So, he encouraged us, librarians, to conceive of an activity that would engage our customers, and would result in a showcase of their creations. Good questions to keep in mind while designing a challenge for that activity are:

·         What would families be learning?

·         How will they create?

·         How will they connect?

A good place where to start is to check what subjects are popular among our customers, and what is their level of engagement, meaning how much time do they spend exploring the subject?

I noted two resources that will be helpful in getting ideas and advice to create workshops:

·         MIT Facilitator Guide, and

·         FutureCraft, a website created by Future Makers to help parents, educators, librarians, and other caregivers, to learn about Minecraft.

In addition to these resources, it is also possible to contact Matt Barinholtz at matt@kidsmakethingsbetter.com

The highlight of the day was to hear Greg Pizzoli talking about the art in his picture books, and David A. Kelly telling us how he became the writer that he is today.

Finally, I want to mention the poster session that presented wonderful ideas for interactive book displays. Here are some pictures of the posters. Enjoy!


Sylvie Merlier-Rowen
Children's Department Central



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