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This learning page is a great place to find information about training, learning portfolios, and get helpful tips on customer service, managing employees, or other library issues. We'll also be posting post-conference reflections and ideas discovered by staff members at programs they attended.

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Tuesday, December 3, 2024

Language Line Info and Link

Enoch Pratt Free Library 

HOW TO ACCESS AN INTERPRETER 

1. DIAL: 866-874-3972

2. PROVIDE: 709280 

3. INDICATE: the language you need 

4. PROVIDE: additional information, if required. 

Document the interpreter name and ID number for your reference. Brief the interpreter and give any special instructions.

Remember this service is for staff only.  Please don't share this information with the public.


Training

To access the Language Line training in Workday please click on the link below.  You have to log in but it should take you straight to the training.

 

https://www.myworkday.com/wday/authgwy/baltimorecity/login.htmld?returnTo=%2fbaltimorecity%2flearning%2fcourse%2f696d202877f6100104f12736af3e0000%3frecord%3d6b553ccc702410010c619772d6280000%26amp%3btype%3d9882927d138b100019b928e75843018d


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