There is an interesting article on readers's advisory based on a customer's tattoos in the March 9 issue of American Libraries Direct (ALA):
https://americanlibrariesmagazine.org/2018/03/01/inked-readers-advisory/
The Pratt Learning Blog is a great place to find information about training, learning portfolios, and get helpful tips on customer service, managing employees, or other library issues. We'll also be posting post-conference reflections and ideas discovered by staff members at programs they attended.
WELCOME TO THE STAFF DEVELOPMENT AND TRAINING OFFICE HOMEPAGE.
This learning page is a great place to find information about training, learning portfolios, and get helpful tips on customer service, managing employees, or other library issues. We'll also be posting post-conference reflections and ideas discovered by staff members at programs they attended.
Subscribe to the blog to get updates when ideas are posted.
Friday, March 9, 2018
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