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This learning page is a great place to find information about training, learning portfolios, and get helpful tips on customer service, managing employees, or other library issues. We'll also be posting post-conference reflections and ideas discovered by staff members at programs they attended.

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Friday, July 21, 2017

Review: Motivate, Engage, and Energize Your Team

Motivate, Engage, and Energize Your Team
Che’ Evans, instructor
Baltimore City HR Department
July 20, 2017

The instructor, was enthusiastic and brought a great energy to the discussion.  She was happy to answer specific questions and adapt the course to the needs and interests of the participants.

The class started by discussed employee motivations and how to create an environment that encourages employees to be engaged in their work.  Communication is definitely the key to sharing expectations and clarifying what tasks are “do now” and which can wait.  We also learned that employees can be working at a satisfactory level, but if they are not supported or even worse are in the wrong job they will not improve their performance or be motivated to expand their abilities.

One suggestion offered in class is to meet one-on-one with each member of your team at least once a month to review progress and discuss any problems.  This doesn’t have to be a long meeting, and shows the staf that you are interested in their growth.  Another interesting ideas was to provide interim performance evaluations with scores to staff having difficulties so that they can track their progress from version to version, and review areas that need improvement. 


This was a very interesting class, and I highly recommend it for supervisors and managers.  It does seem to be directed toward managers of larger groups, but those with smaller teams will still get some good ideas to try with their staff.   

Lisa R. Kenyon
Staff Development and Training

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