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This learning page is a great place to find information about training, learning portfolios, and get helpful tips on customer service, managing employees, or other library issues. We'll also be posting post-conference reflections and ideas discovered by staff members at programs they attended.

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Tuesday, June 13, 2017

MLA - Two great sessions

I enjoyed my time at the MLA/DLA in Conference Cambridge, MD. Two sessions stood out to me.

My first workshop was Starting with “Yes, and…”:  Improv Fundamentals for Collaboration in Libraries.  This session used physical and verbal communication to build trust and buy-in with participants as we worked in groups. Using both forms of communication allowed the team members to practice taking initiative, working as a team, and working towards their goal through improvisation. Although some people may use these activities to generate team building at their libraries the concepts covered can be introduced in a variety of ways.

The other session was Underserved Communities: Outreach and Effective Services for Immigrant and ELL Populations. This program was presented by librarians from Prince George's County Memorial Library System. The two branches represented have a high immigrant population. Many of the residents in this area don’t speak English and many of them live in poverty. The libraries serving this community wanted to have impactful outreach and services. They partnered with an area church and a Judy Center. The church’s parishioners are English language learners. A librarian from one branch teaches a 12 week program that covers multiple topics from how to fill out forms to using library resources. The library also has a satellite collection at the church and offers programs to the children of the participants so they can focus on their class. The Judy Center program is conducted by another branch. It includes a small satellite library and the library has children’s programs for the organization’s clients. 


To anyone who is thinking about going to the conference or who has not attended the MLA/ DLA Conference in a while please consider going next year. This year there were so many sessions that gave you a real-life glimpse into what is happening in libraries in Maryland and Delaware. And this year’s site was a really nice place to be for a couple of days. 

Zandra Campbell
ORL

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