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This learning page is a great place to find information about training, learning portfolios, and get helpful tips on customer service, managing employees, or other library issues. We'll also be posting post-conference reflections and ideas discovered by staff members at programs they attended.

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Thursday, June 2, 2016

MLA/DLA 2016 Conference Notes - Unleashing Staff Potential

I attended a program at MLA called “Unleashing Staff Potential” which was presented by Beth Roszkowski and Megan Hunt, from George Mason University.  The presenters created a program where staff members dedicate 1 hour per week to a training that is related to their interests or their job. 

Staff members chose their own training and meet with their supervisors each week for 15 minutes to discuss what they did in the previous week and what they want to do in the next week.  The training was built into their schedules to ensure that it was done, and done while they were at work.  The employees were responsible for identifying trainings that interest them and supervisors also made recommendations.

Their staff is obviously significantly smaller than ours, and this wouldn’t work as a mandatory program right now, but I thought could be a useful model for our staff.

If each of our librarians and library associates did 1 hour of training every other week, or 2 hours per month, then they could easily make their re-certification goal without having to attend day long trainings or leave their locations.  This would be particularly useful in departments that may be understaffed or in smaller braches where staff have difficulty attending classes.  If the librarians and LAs did an hour every week (allowing for vacations and holidays) they could meet the re-certification goal in under 2 years.

Likewise, staff interested in increasing their skills or moving into higher positions could use this model to learn skills that would make them better candidates when these positions become available.  Managers who are interested in developing the skills of their employees might also want to think about this model when creating performance plans.

Just something to think about, and it would be an easy way to get training and explore your interests.

Lisa R. Kenyon
SD&T

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