WELCOME TO THE STAFF DEVELOPMENT AND TRAINING OFFICE HOMEPAGE.

This learning page is a great place to find information about training, learning portfolios, and get helpful tips on customer service, managing employees, or other library issues. We'll also be posting post-conference reflections and ideas discovered by staff members at programs they attended.

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Sunday, May 26, 2024

Conference Share: Maryland Library Association - Morgan Stanton

Are Kids Reading Less, Or Is It Just Me?

I attended a presentation at the 2024 MLA/DLA Conference that was both terrific and
terrible. It was a wonderful presentation. What it presented was disturbing.
 
Marcus Zimalt is a librarian with Anne Arundel County Public Schools. Subjectively, it
seemed to him that not only were his students reading less, but even his own children. When he noticed (the few) kids reading it tended to be simplistic graphic novels or “comfort food” books, big on illustrations with basic vocabulary.
 
The data bore this out. Anne Arundel County Public Schools, with its mixture of
urban/suburban/rural families representing different races and income brackets, showed the
following statistics:
 
Total AACPS Fiction Checkouts by Year:
2013: 411, 381
2019: 388, 579
2023: 261, 414
 
This represents a 37% decrease since 2013, and a 33% decrease since Covid. As Marcus
Zimalt pointed out, students aren’t reading less so much since 2013 as they are since Covid-19.
 
Zimalt focused on the checkouts of Fiction because it engages the imagination, requiring
the reader to see the world through another’s point-of-view. It cultivates empathy along with critical thinking, sorely needed in a modern society bitterly divided.
 
Fiction circulation peaks in 4 th and 5 th grades, with the biggest drop occurring in the
transition to middle school. Here are the numbers: fiction circulation in 4 th and 5 th grades are over 53,000, dropping to 16, 823 in 6 th grade. The decline is steady in each successive grade until senior year, with 1,101 fiction checkouts. More second graders check out fiction books in one year than all high schoolers combined.
 
AACPS statistics reflect national trends. In 1984, 35% of 13 year-olds read for fun
“almost every day,” while 8% responded “almost never.” In the Stranger Things Opposite World
of 2020, only 17% of 13 year-olds read for fun, while 29% answered “almost never.”
 
There are gender differences. While both girls and boys read at an abysmal rate, the boys
are worse. Breaking down fiction circulation by gender, boys make up 43% of checkouts,
dropping to 36% in middle school and 30% in high school.
 
Zimalt points to two major factors contributing to the decline: the noxious combination of
lockdown and iPhone during the Covid-19 pandemic. Teenagers spend an average of 7 hours and
22 minutes a day in front of screens, not counting school-related work. This accounts for 43% of
their waking hours. He also speculated that some of the blame lies with our educational system
by quoting the following:
 
(When I was a kid) “the focus was on reading as many books as possible and engaging
emotionally with them as a way to develop the requisite skills. Now the focus on reading
analytically seems to be squashing that organic enjoyment….
 
This hyperfocus on analysis comes at a steep price: The love of books and storytelling is
being lost …
 
There’s a whole generation of kids who associate reading with assessment now.”
Katharine Marsh – The Atlantic.
 
From my experience, perhaps the library world bears some responsibility, too, with its
increased emphasis on “information services,” which is but a part of literacy and ultimately
wisdom.
 
I have been, and still am to some degree, an advocate of the notion that letting children
read whatever they want is the best way to cultivate lifelong readers, since they will associate
reading with “fun.” My daughter will be in sixth grade next year. When I was her age, I read
mostly comic books and pro-wrestling magazines. My son, currently in second grade, loves the
“Diary of a Wimpy Kid” series – wonderful books appropriate for an 8-year old. But Marcus
Zimalt convinced me that children also need gentle nudging. If they liked RL Stine, maybe
they’ll like Stephen King. The Shining was my first “real” horror book, and I read it when I was
twelve – maybe even eleven. It’s still one of my favorites.

Zimalt further recommends actively “selling” chapter books through book talks and eye-
catching J Fiction displays. Make sure these books with attractive covers face outward, create
book tables, and otherwise lose any guilt of “Barnes and Nobelizing” your sections. Add staff
and patron recommendation tags. Look into generifying your collections and don’t forget to
watch the data. Finally, embrace your vital role as a library worker to “grow readers.”


Friday, May 24, 2024

Conference share: Public Library Association - Dorothy Reed

PLA 2024 Day 1


Today's themes: change management, building a data culture, and addressing the needs of underserved adult communities

Quote of the day: "It's okay to set goals and not meet them, if you learn something from the less successful outcomes."

Top takeaways:

Leverage your community; the more you interact with community partners, the more your relationship with them improves.
Don't be overwhelmed; start small if necessary and build. Don't succumb to an all or nothing mindset. Continuous improvement is the way forward.
Many adult communities are underserved such as the intellectually and developmentally disabled and older job seekers who've often been recently laid off. Targeted programs can address the needs of these communities while increasing engagement.
The five-session model for job seekers that was presented for older adults could be modified and targeted for other demographics such as young people looking for a first job, recently incarcerated, etc 

Emerging trends worth exploring:

Expanding Book a Librarian to include Book a Job Search Trainer and Book a Digital Navigator
Targeted database-training sessions are in demand, for instance job seekers appreciate sessions focusing on how to use Learning Express Library

I have PDFs of the presentations and resources from the following sessions: Beyond the Numbers: Building a Collection of Data-Informed Decision Making, We See You: Programming for Adults with Intellectual and Developmental Disabilities, and Older Adults Need Jobs! Empowering Seniors to Rejoin the Workforce. I'm happy to share the PDFs with anyone interested.

PLA Day 2

Today it was all about the books, 'bout the books, 'bout the books, including a Booklist presentation of upcoming releases from adult publishers, a mystery authors panel discussion, and panel sessions on genrefying collections and diversifying displays.

Quote of the day: "I didn't grow up with a great deal of money, so libraries were always the path to books for me. There's a mutual admiration society between us." Craig Johnson

Top Takeaways:

Upcoming book releases that build off of existing media include: 
Tangled up in You, the first title of the Meant to Be series, contemporary rom-com reimaginings of Disney stories.
Lisa Jewell authored Breaking the Dark, a Jessica Jones novel, the first entry in the Marvel Crime Series.
X-Files: Perihelion is an extension of The X-Files television series.

Mystery authors reaffirmed the importance of libraries in writing and building a career as a
writer.

Genrefying your collection can help deal with difficult layouts and space constraints as well as increase circulation by making titles easier to find.

People need to see themselves represented in the library and our displays are the most visible part of the library. Strive to include diverse materials in all displays.

If you're interested in more information about Genrefying Your Public Library or Diversifying Your Displays and Book Lists, I'll be happy to send you resources from the presentations. 

PLA Day 3


Today's theme: Diversity & Accessibility


Quote of the day: "Data doesn’t lie, but it sure will hurt your feelings.”


Top Takeaways:


Quick tips to help accessibility that can be handled by staff or facilities fairly quickly include: increasing space between aisles, moving coat hooks that are too high, replacing doorknobs and faucets that require grasping, rearranging furniture, wrapping pipes under sinks, and adjusting heights of tables and shelves. Trackball mice and large-print keyboards are easy additions that increase computer accessibility.


Materials need to be tagged in some way to allow tracking of diversity-category percentages both within the collection and within new purchases. The 690 field in MARC records works as a locally created access point. BCA allows for an EDI tag and facilitates tracking through the Data Dashboard. Tracking ensures that future goals are met. Keep in mind that changes in terminology may require updating your categories. 


A diverse collection requires consideration of demographics (racial, cultural, ethnic, religious, ...), formats (to accommodate differing abilities and challenges) and world languages. Diverse collections must be discoverable in the catalog via MARC records and accessible to the public without requiring staff assistance.


What is the heart of your community? What do they need? Build a need-focused specialty collection for each location. Block holds for these Community Collection items so that they can only circulate from their home location.


Be Community Facing – show your face at every community event possible.


Expand beyond the walls of the library. Establish Satellite Community Collections at daycares, senior centers, social service offices,hospitals, barbershops, and anyplace that has a waiting room.  


If you're interested in more information about Access Denied: The Journey to Make Your Library More Accessible, After the Audit: Sustaining Steps to Maintaining a Diverse Collection, or Curating Diverse Community Collections for Patron Engagement, I'll be happy to send you resources from the presentations. 

Wednesday, May 22, 2024

Confernce share: Art Libraries Society of North America - Heather Kerner

In April 2024 I was awarded the opportunity to attend the ARLIS/NA (Art Libraries Society of North America) conference in Pittsburgh, PA. This annual event fosters excellence in art and design librarianship and image management. The purpose of this conference was to bring together visual art information specialists with the goal of developing a creative network for the exchange of knowledge, skills and collaboration. Typical attendees included public and academic art librarians, archivists, visual resource professionals, artists, curators and educators. In my position as a Fine Arts librarian, practicing visual artist and previous Montessori educator, this conference offered me multiple ways to expand my offerings to our patrons. I gained new knowledge through presentations, workshops, roundtable discussions and tours. 

One of my responsibilities as a public librarian is to offer programming. One of my favorite offerings is a series titled, Art Materials 'Petting Zoo'. During these events patrons have the opportunity to experience different art mediums that match the current month’s theme. I provide a hands-on introduction to each art medium, and assist participants while they experiment with the materials, tools, and techniques. For example, if the program focus was on drawing, there would be multiple stations set up with different drawing utensils. The options could include charcoal pencils, watercolor pencils, conte pencils, etc. These workshops offer our patrons the chance to see, handle, and explore a variety of materials that they may not be normally exposed to or can afford the hefty price that typically accompanies art supplies.

While I was at the conference I attended a lecture on haptic learning. This learning style is a hands-on approach that involves the sense of touch and movement. Individuals who learn best through haptic style prefer to actively participate in the learning process by touching or manipulating objects to understand the concepts. This sounded similar to what I was already offering my patrons. With these ideas in mind I’ve started to create passive programs for our department. I will develop monthly displays that include serving trays that will hold tactile materials for customers to pick up in their hands. The following examples are geared towards art and music but you could create anything that was a good match for your space. 

Examples: 

Examples

  • National Embroidery Month: A completed embroidery sample wheel in a hoop that customers can feel the different stitches and fabrics

  • National Braille Literacy Month: Borrow books / materials (do they have sheet music?) from Library for the Blind and Print Disabled so patrons can feel the pages


Heather Kerner
Artist in Residence Coordinator
Fine Arts & Music Department 

Tuesday, November 14, 2023

LibLearnX Deadline is November 24, 2023

 

LibLearnX     January 19-22, 2024 in Baltimore

Deadline to complete requests is November 24, 2024

The forms are available here 

Friday, October 20, 2023

Fall Winter 2024 Courses Available

 Staff Development and Training

 Winter 2024 Courses


v Remember to check with your supervisor before registering for classes.

v If a course is offered more than once, you can register for either date.

v If you need to change/cancel a class, please contact SD&T as soon as possible.

 

Adaptive Change Management

Instructor:  Tony Daniels, CCBC

Date:  12/19/23

Time:  9 a.m. – 5 p.m.

Location:  Poe Room, Central

Credit Hours:  7

We don’t always respond positively and productively to change. During times of change, a common reaction is to default to a mode of self-protection which makes it difficult to use our problem-solving skills to best meet the challenges and opportunities of changing circumstances and expectations. 

Adaptive change management provides techniques for productive and positive responses to change and maximizes the resilience of individuals, teams, and organizations.

We’ll discuss establishing trust within teams and the organization, managing assumptions about other staff members, and what to do and how to ask for information when sudden change occurs.

Recommended for:  all staff who work within teams, and public service staff in all locations

 

Better Business Writing

Instructor: Mary Ellen Wehr, CCBC

Date:  11/20/23                                             Date:  11/30/23

Time:  9 a.m. – 5 p.m.                                   Time:  9 a.m. – 5 p.m.

Location:  Poe Room, Central                       Location:  Poe Room, Central

Credit Hours:  7                                             Credit Hours:  7

 Could your grammar use a quick polish?  Are you struggling with report writing and details, or trying to improve the clarity of your communications? Could your emails be clearer and more concise?

This course is designed to help you improve the knowledge and skills needed to write more effective business correspondence. Participants will review the importance of correct spelling, grammar and structure, and will be introduced to proper forms and styles for business memos and correspondence, including e-mail.

Topics to be covered include spelling, grammar, punctuation, and sentence structure; the three Cs (clear, concise, and correct) of business writing; business memos and correspondence; jargon and acronyms; and writing effective e-mail messages.  We'll also be discussing how to tighten your report writing abilities.

Recommended for:  staff who write reports on a regular basis, supervisors, and anyone who would appreciate a quick grammar refresh.


The Role of the Supervisor

Instructor: Tony Daniels, CCBC

Date:12/13/23                                               Date:  1/16/24

Time:  9 a.m. – 5 p.m.                     OR        Time:  9 a.m. – 5 p.m.

Location:  Creative Arts, Central                   Location:  Creative Arts, Central

Credit Hours:  7                                            Credit Hours:  7

In this course we’ll discuss the basics of supervision, starting with the importance of strong supervisory skills, a review of theories of management and supervision, and the roles and responsibilities of staff who supervise other staff.

Topics covered will include the differences between managers and leaders and how to be effective at both, understanding the situational leadership model, and developing a balance between a concern for task and a concern for people to increase overall effectiveness.  You’ll also start to develop an action plan to increase your personal supervisory effectiveness and become a team leader.

Recommended for:  new managers and those wanting to become managers, but also current managers who would appreciate a review of the basics.


Situational Leadership:  Leading High Performing Teams During Change

Instructor: Tony Daniels, CCBC

Date: 1/10/24

Time:  9 a.m. – 5 p.m.

Location:  Creative Arts, Central

Credit Hours:  7                                           

Successful organizations require effective leadership. This course will review principles for building and leading high performing teams such as the impact of different leadership styles, basics of team dynamics, the stages of team formation, motivating teams, developing trust, and using coaching and reinforcing skills to be a catalyst for high performance.

Organizational change is inevitable and creates both challenges and opportunities. Strong leadership is never more important than during times of organizational change. Participants will be given a step-by-step roadmap for strategically managing change which will include an emphasis on adaptive change management and proven methods for supporting teams, employees, and customers amidst change.

Recommended for:  managers and supervisors at all levels who want to strengthen their leadership skills and improve the performance of their teams.

 

Team Communication and Engagement

Instructor: Mary Ellen Wehr, CCBC

Date: 11/28/23

Time:  9 a.m. – 5 p.m.

Location:  Poe Room, Central

Credit Hours:  7

Organizational change is constant and delivering clear, positive, and honest messages is an essential skill for leading teams through challenges and changes. This course focuses on understanding and improving the communication and interpersonal skills central to a supervisor’s effective interactions with the individuals that they lead as well as with other teams, management, and outside customers.

Topics will include a presentation of the communication process model and selected communication skills, barriers to effective communication, introduction of a personality profile instrument and the impact of personality types on communication, and active listening skills.

We’ll be discussing how to reframe conversations, coaching staff, team building, resilience, and flexibility.  When to ask and how to answer difficult questions, assertiveness, transparency, and building trust will also be discussed.

Recommended for:  managers and supervisors in all divisions

 

Workplace Communication Strategies

Instructor: Mary Ellen Wehr, CCBC

 Date:12/11/23

Time:  9 a.m. – 5 p.m.

Location:  Creative Arts, Central

Credit Hours:  7

Effectively communicating is an essential workplace skill. Learn techniques and tools for more effectively communicating with organizational leadership, supervisors, coworkers, and library patrons. This includes strategies for both written and spoken communications as well as the importance of good listening skills.

We’ll be including discussions of resilience, interpersonal conflict, navigating hierarchy and working across divisions, and how to handle small problems before they become big problems.

Recommended for:  all staff, but especially public service staff in all locations


To register for a program or if you have any questions, contact the Staff Development and Training Office

training@prattlibrary.org

 410-545-7524

Wednesday, September 27, 2023

Upcoming Conference dates and deadlines

 

Instructions for funding applications are on the Vine on the Forms page of the SD&T blog.  If you have questions, please contact SD&T.



LibLearnX     January 19-22, 2024 in Baltimore
registration opens 10/16
deadline to EPFL staff to complete requests is November 24, 2024

Computers in Libraries      March 12-14, 2024 in Arlington, VA
registration is open
deadline to EPFL staff to complete requests is February 2, 2024

PLA     April 3-5, 2024 in Columbus, OH
registration opens 10/11
deadline to EPFL staff to complete requests is February 16, 2024
PLA members please apply by January 1, 2024 to get early discount

Saturday, May 20, 2023

MLA/DLA 2023 Conference "Leveled Up" to Success

 

Over 600 staff members from Maryland and Delaware libraries gathered in Cambridge for the 2023 MLA/DLA Annual Conference.  Conference director Kelsey Hughes and co-director Anita Crawford, and the entire conference committee, brought together exciting guest speakers, authors, and an interesting group of vendors.  With over 60 breakout sessions, 3 Ignite sessions, MLA and DLA member meetings, a tech playground, a meetup with the new BCMLA, and a return visit from Pets on Wheels of Delmarva, attendees had plenty of opportunities for learning and networking.

There were also lots of fun activities, including s'mores by the campfire, karaoke, the silent auction, the Harriet Tubman Visitor Center Tour, and morning yoga on the lawn. The now infamous pub quiz was well attended, and the EPFL team of Julie Johnson, Heather Yost, Kinshasa Vargas-Pile, guest Heather Riley, and yours truly, held our own against much larger teams, even winning a round and coming in second in several others. 🏆 

Thanks to all staff who participated as committee members, program presenters, or attendees.


Lisa R. Kenyon

Staff Development and Training