WELCOME TO THE STAFF DEVELOPMENT AND TRAINING OFFICE HOMEPAGE.

This learning page is a great place to find information about training, learning portfolios, and get helpful tips on customer service, managing employees, or other library issues. We'll also be posting post-conference reflections and ideas discovered by staff members at programs they attended.

Subscribe to the blog to get updates when ideas are posted.

Thursday, December 29, 2016

Have you joined the Maryland Library List Serv?

Maryland's electronic discussion list for librarians
MARYLIB is an electronic discussion group intended to provide Maryland area librarians with a fast, convenient way to interact on problems and opportunities of local interest. Keep up with ALA/MLA events. Share job openings with colleagues. Offer weeded items from your collection to others. Ask a question. Hear about new issues of The CRAB first!
This list is open to all who are employed by a library such as librarians, library associates, paraprofessionals, circulation and support staff. It is also open to library school students, library volunteers and trustees.
Subjects for this list should be related to Librarianship in general and to the Maryland area in particular. Requests for assistance, offers of material, and legitimate library job postings are all fair game. This is a professional forum. Persistently sending off-topic posts and violations of common courtesy may result in removal from the list.
To subscribe to the list:
1.     Send a message to sympa@lists.umaryland.edu from the address you want to subscribe to the list.
2.     In the subject line of your message, type in: subscribe marylib Firstname Lastname (indicate your own first and last name).
3.     Leave the message body blank.
4.     When your request is accepted, the message you receive confirms your subscription to the list.

To post a message to the list:

Address your message to marylib@lists.umaryland.edu.
REMEMBER that when you reply to a message sent through the listserv, your message will go to EVERYONE on the listserv. To reply privately, you must send a separate message addressed to the original sender. Therefore, it's a good idea to include your e-mail address in the body of any message you post to the list. In some systems, the reader won't be able to see the address in the sender line.
Did you once receive MARYLIB mail, but are no longer getting messages? Please subscribe again from your current email address.
Questions?
 Contact: Brian Oberle (Anne Arundel County Public Libraries), boberle@aacpl.net; Audrey Schadt (Salisbury University), ahschadt@salisbury.edu; or Tim Van Fleet (Anne Arundel County Public Library), tvanfleet@aacpl.net .

Learn more about MLA on their website www.mdlib.org

Wednesday, December 28, 2016

ALA and MLA annual conferences 2017 - EPFL deadlines for funding requests

Here are the deadlines for applying to the MLA or ALA annual conferences.

If you are interested in attending the MLA/DLA conference from May 10 - 12, 2017 at the Hyatt-Chesapeake in Cambridge, MD, your completed paperwork must in the SD&T office by Friday, February 3, 2017.

If you wish to attend the ALA annual conference from June 22-27, 2017 in Chicago, IL, your completed paperwork must in the SD&T office by Friday, February 10, 2017.

All paperwork must be original, signed, and complete to be considered "on time," and on the SD&T Coordinator's desk by the end of the day on the date listed above.  Any late or incomplete paperwork will receive limited or no funding for the event.

Registration and other information is not yet available for these conferences, but we wanted to put the deadlines out now.  We will provide reminders and further information as the information becomes available.

Wednesday, November 9, 2016

Learning 2016 - some misc. thoughts and facts

Learning 2016
Orlando, FL
October 23-26

The Learning conferences are designed for training and learning professionals, and focuses on issues surrounding workplace learning.  This was the 26th year of the conference, and there were 207 breakout sessions offered, as well as 6 general sessions.  Attending the conference were 1639 learning professionals who support over 30 million employees worldwide.  Maryland Libraries sent 9 staff to the conference from 7 different systems.

The themes for this year were innovation, storytelling, and the panorama of learning. 

Here are some interesting and random ideas from the conference:

  • People need power skills – deep thinking, advanced communication, and problem solving
  • Leadership is a habit and people have to change their habits, this requires repletion and practice
  • Multi-tasking is a myth, we cannot do more than one thing at a time
  • 20% of the U.S. workforce lack HS Diploma = 40 million people
  • Job rotations provide stretch assignments and cross-functional learning opportunities
  • Our brains are wired to love pictures, 50% of your brain is involved in visual processing and interpretation, images process 60x faster than anything else in our brain
  • In space, they use Greenwich Mean time

One final thought:  the average attention span of humans is 8 seconds, and goldfish have a 9 second attention span.

Lisa Kenyon
Staff Development and Training

Monday, October 31, 2016

Core 4 -- A Conference in the Crescent City

Beignets, beads, Bourbon Street debauchery, and...breakthrough learning.  Ok, so I didn’t actually feel the need to hit up Bourbon St., having done that in my more tender undergraduate years, and sadly, I didn’t make it to Cafe du Monde to partake of their famous flaky french doughnuts, but I did learn about breakthrough learning techniques and other concepts related to instructional design and training facilitation during the 2 1/2 days I spent at the ATD Core 4 Conference in New Orleans, LA.   
    
The conference is designed for HR professionals, curriculum designers, corporate trainers, nonprofit facilitators, teachers -- really anyone who has anything to do with professional development in any type of organization.  As a SLRC Librarian I deliver a variety of face-to-face and virtual trainings, and I attended ATD with the goal of absorbing new ideas.

So, what did I learn?

  • It takes A LOT of time simply to design effective training.  According to research by Brian Chapman,  it takes anywhere between 22 and 82 hours to create 1 hour of instructor-led classroom learning.  Developing 1 hour of basic e-learning from scratch takes an average of 49 hours.    

  • Avoiding “death by powerpoint” is a must, and visual design play a huge role.    Playing with font styles, shapes, and types of imagery creates appealing slides, and as Connie Malamed pointed out in her session on “Crash Course on Visual Design,” aesthetic appeal actually leads to greater learning.

  • Learning styles are a big lie.  Ok, not totally but several presenters referred to recent research that suggests it’s less important to focus on individual learning styles and more meaningful to provide variety in your training because most people learn best by using a combination of visual, auditory, and kinesthetic techniques.  While we’re on the topic of theory, having a grasp of adult learning theory is super important.  When designing training,  adults often want to know WIIFM (What’s In It For Me), or how this is going to immediately and practically impact them.  Also, they often appreciate opportunities to share their life experiences during learning events as well as relate newly acquired knowledge and skills to previous knowledge.    

  • Action mapping is a useful instructional design strategy that helps  trainers avoid the all too common “information dump” presentation.  The 4 step method involves 1.) identifying the goal, 2.) identifying what actions (not necessarily knowledge) people need to do to accomplish the goal,  3.) designing practice activities, and 4.) identifying the minimum information people need to complete each activity.   Maybe it’s not totally practical in all library learning contexts but if you’re like me, you’ll try anything to keep your participants from snapchatting and playing Angry Birds during your trainings.   

  • Games are a great learning tool to integrate into training and instruction.  No, wait games are distracting and bad. Ok, so both things can be true.   Games are ok if they facilitate successful learning outcomes (I played a friendly competitive game of Jeopardy to find out how much technical lingo I already knew about e-learning), but don’t throw them in with no strategy and call it “engagement.”  Then it just becomes what presenter termed “clicky clicky bling bling,” just for looks.      

  • The New World Kirkpatrick Model  used for training evaluation is super useful and super hard to implement.   Measuring level 1 (learners’ reaction to training) and level 2 (if and how much learners’ actually learn during training) is totally doable, but it becomes much harder when we try and measure how training changes behavior (Level 3) and how it influences outcomes (Level 4). Oh,  the ever present challenge of assessment.   No magic answers here, but some good food for thought.  

Speaking of food,  I did sneak out of the hotel one day between sessions to enjoy a classic muffaletta from the world-famous Central Grocery and a view of the muddy Mississippi.   It was yet another breakthrough learning experience, I promise.  

Emily Sachs
Information Services

NOLA conference photo.jpg


Thursday, September 22, 2016

Ghost Walkers of EPFL

Fourteen staff members put aside their doubts to explore Mt. Vernon in search of ghosts.  Our guide Rob, from Baltimore Ghost Tours, led us from the Belvedere to Eager Street to the Washington Monument and finally to Mount Vernon Place.

Along the way we learned a bit about the history of Baltimore, a bit about architecture, and a bit about the residents who loved the area so much they never left.

From society ladies who kept monkeys, to gallant ghostly gentlemen, the spirits of Mount Vernon's past came alive (so to speak) for the participants.

We also met some interesting people along the way, including one person who just bought an apartment that was included on the tour.  He apparently did not know the history of the house, but said that he thought it was "creepy" from the moment he bought it.

Some of the participants shared bits of history or tales of their own, but the bright sunny day made it hard to believe in visitors from the other side.

Everyone was left to decide for themselves whether the stories were true, or just stories.


Tuesday, September 20, 2016

ALA mid-winter deadline is Friday, October 7

If you wish to attend the ALA mid-winter conference in Atlanta, you must have your original completed and signed paperwork to SD&T by Friday, October 7, 2016.   

Your goals and intentions statement must clearly state why you should attend, and if you attended last year you should include examples of how you used the information you gained at last year's conference.

If you are approved for funding, you will receive confirmation your funding amounts the week of the 10th.  If your paperwork is received after October 7, you may received limited or no funding.  

If you have questions about completing the forms, instructions are available on the SD&T blog - forms page  or you can call the SD&T office.     http://learning.prattlibrary.org/p/forms.html 

Tuesday, August 9, 2016

ALA 2016 - Libraries and Community

ALA Annual placed a large focus on inclusion of patrons from all walks of our communities, whether or not they fit into our majority demographic. From collection development practices to programming development, attendees were encouraged to listen and learn from their patrons.

I attended so many inspiring programs, but my top three were:

  • We Need Diverse Books and More: This panel - which included authors and scholars - discussed best practices for creating a truly diverse collection of voices in YA and children’s departments. Librarians were encouraged to investigate books for authenticity and strive to include characters who have intersectional identities.
  • Literacy Inside and Out: When one member of a family is incarcerated, it has a lasting effect on the entire family. How can we serve our community members during and after incarceration? One excellent program idea came from the Hennepin County Library: their program, Read to Me, allows incarcerated parents read a children’s book and record it on a disc for their child.
  • YALSA’s President’s Program: Grant recipients presented inclusive programs they created for young adults, including teen parents, GLBTAQ youth, and teens who are blind.

If I had to choose one key piece of advice that echoed throughout every program, it is the importance of building your library according to your entire community. While we think we know what our community wants, we should never assume we’re doing the right thing. No event should be planned without input from your target audience; creating space for dialogue and listening without judgment is the key to creating lasting community relationships.

Rebecca Starr
Information Services