The Pratt Learning Blog is a great place to find information about training, learning portfolios, and get helpful tips on customer service, managing employees, or other library issues. We'll also be posting post-conference reflections and ideas discovered by staff members at programs they attended.
WELCOME TO THE STAFF DEVELOPMENT AND TRAINING OFFICE HOMEPAGE.
Tuesday, October 11, 2022
Sunday, October 9, 2022
Leading a team - suggestions from author Nataly Kogan
As a leader, you’re not managing people. You’re managing energy, emotions, and attention.
Friday, October 7, 2022
A word about motivation from author Nataly Kogan
From Nataly Kogan, author of happier now and The Awesome Human Project:
Don't try to motivate your team. Instead, do things that fuel motivation:
- express gratitude consistently
- ensure that the workload is reasonable
- regularly talk about the purpose in the work
- brainstorm how to add joy to work
- make fueling energy and taking breaks a priority
Motivation is an outcome, a result of other things. Trying to motivate someone is like trying to get someone to go to sleep.
Instead, focus on the inputs that fuel motivation - sense of purpose, joy, having enough energy, feeling appreciated - and motivation will naturally follow.
Tuesday, October 4, 2022
Workday Learning App has content!
The "Learning" app in Workday now has content for city employees. There are currently 10 learning programs available, and these include a program on Unconscious Bias, Navigating Challenges with Diplomacy, Stress Management, and Business Writing Fundamentals.
Wednesday, September 21, 2022
MLA/DLA conference proposals due by October 8
The MLA/DLA Annual Conference will take place this year from May 10-12, 2023 in Cambridge, Maryland. The annual conference strives to build and promote a strong, engaged, knowledgeable, diverse, and inclusive library community to advance the transformational impact of library staff and libraries. MLA/DLA seeks proposals and speakers representing the full range of library organizations (academic, school, public, specialized, etc.) and positions within the library.
Thursday, July 28, 2022
Commitment to others makes the team work
A short video with an interesting approach to who "makes it" on a team. Leadership, service to others on the team, and commitment.
https://www.youtube.com/shorts/yBgGG2G9Zyk
Tuesday, May 31, 2022
MLA/DLA Annual Conference 2022 - Law on the Frontlines: A Great Refresher!
Law on the Frontlines: A Great Refresher!
Presented by Joan Belistri, Catherine McGuire, and Reena Shah
Not sure who is really behind that Maryland Self Help Law Center phone number??
At this session I was assured the callers we refer would be talking to attorneys dedicated to assisting people in low-medium income brackets navigate the legal system. When librarians refer a customer to the Self Help Law Center the volunteer attorney will be a pro bono lawyer, college or academic faculty lawyer, a lawyer from one of the Judiciary departments, Bar associations, law school clinics or other Court approved legal organizations.
Providing Legal Information
The panel discussed current and applicable resources valuable to public library librarians and their customers. Here are some refresher highlights.
1.Instead of Black’s Dictionary the panel suggested Cornell’s Legal Terminology which allows for more flexibility. The librarian can utilize it whether addressing a patron in person, through Libchat or Libans. https://www.law.cornell.edu/
2.Nolo.com is another common resource useful for forms, brief explanations
Legal Encyclopedia, Legal Forms, Law Books, & Software | Nolo
3.Maryland Peoples’ Law Library offers vital legal information for self litigants and Court Help on specific Law Topics. Homepage | The Maryland People's Law Library (peoples-law.org) (PLL)
The “Other Help” page relates well to the recognizable kinds of everyday law questions librarians receive by phone. https://maryland.
Providing Referrals to Other Organizations
The panel emphasized that often users are looking for help librarians cannot provide but that can be found on websites like those discussed:
Maryland Court Law Libraries
PLL Legal Services and Directory
PLL includes a Maryland Legal Services Directory
Legal Services Directory | The Maryland People's Law Library (peoples-law.org). The directory
Is comprised of organizations that offer no cost or low fee based legal services such as CASA.
PPL Legal Clinic Calendar Legal Clinic Calendar | The Maryland People's Law Library (peoples-law.org) includes Pratt’s Lawyer in the Library and similar events throughout Maryland.
Court Help Centers Maryland Court Help Centers | Maryland Courts (mdcourts.gov)
Likewise, the panel reiterated that librarians distinguish between what they can do: Provide information, a resource or referral that might help. Librarians cannot provide legal advice; an interpretation of a legal subject or help users fill out legal forms.
This session covers the basics and the Advancing Justice Access and Navigate Maryland Legal Information, Court Tools and Resources session provides a more in-depth look at the People's Law Library website, the State Law Library website and more.
Rose Anne Ullrich, Librarian