Library Leadership Podcast

The Library Leadership Podcast features real library leaders discussing the most important issues in libraries today. They hope it becomes a resource for everyone navigating the fast-paced world of information service provision. https://libraryleadershippodcast.com/ Recent posts include trauma-informed service, low morale in libraries, fighting for library funding, and library ethics.

Goodbye SkillSoft, Hello Percepio!

SkillSoft has a new learning platform named Percepio.  Maryland libraries will be migrating to it when they add the features we need so probably early 2022.   

Maryland State Library will continue to make SkillSoft available for all Maryland public library staff until June 30, 2022.  Please complete all courses in Skillsoft and print your certificates prior to this cutoff date.  We will not have access to any of the completion data or certificates after June 30.

The new Percepio site will continue to provide completion certificates for new completed courses, and staff will be able to self-register so once the program is available you can sign up at your convenience and don't have to go through SD&T.  The SkillSoft logins will not transfer to the new site, so you will have to reregister once the site is available.

More details will be shared about the new site soon.  

Reminder "How to Deal with Problem Behaviors Related to COVID-19" webinar mandatory for all on-site staff

As we return to a full time schedule, SD&T would like to remind all staff about a webinar that will help us prepare for the re-entry of our customers. This webinar “How To Deal With Problem Behaviors Related to COVID-19” will be required viewing by all employees.

This one hour program is designed to help you with difficult situations related to COVID-19 including patrons who refuse to wear a mask (or refuse to wear it correctly), methods to ensure social distancing with customers, and ways to manage someone who is showing possible symptoms. The program will also review reasons why people might not be complying with policy and suggest some strategies for handling these situations. 

 The recorded webinar is available on the NicheAcademy website.

If you’ve never used NicheAcademy before you will need to register in the program with your name, email, and library system. 

Once you register for this program, you will also have access to other NicheAcademy programs as provided through the Maryland State Library. These webinars are approved for continuing education credit.

After you view the Program Behaviors webinar, you will need to pass a short quiz to show that you understood the material.  You can find the quiz here. 

If you have any questions about the program please contact SD&T.

Elijah Cummings Healing Cities Trauma Informed Training - Mandatory for all staff - with updated links

The recordings of the first four of the Elijah Cummings Healing Cities Trauma Informed Training are available for viewing.  These are mandatory programs, so if you missed any of the live programs click on the link below to view the session.  Please let your manager know when you have completed the training. 

1. If you missed Dr. Lawrence Brown's discussion of Historical and Structural Racism in Baltimore, on June 17, 2021, here is the link to the recording of that session. [please note this session is not eligible for CEU hours]

https://us02web.zoom.us/rec/share/1ZzKbkIThv7Cr8wlk07Abhvp9mYmIwlq64yt5Af0ATdzydvQpAXOILzAWiFLTWl6.1VjQGTLqw0KJuFL0 

Passcode: 5*5F2SjQ

Here are the links to the recordings from October 11, 2021.

2. EPFL Staff Day 2021 Morning Session

https://marylandlibraries.zoom.us/rec/share/EHtEh_eJuTdG3q5V8eCDZZ7yp4U3sq0F0ITPICSUW2v1nWHxMHkoYuiUGVfZ86PD.tlXBCvy4CBEFeFrA

3. EPFL Staff Day 2021 Afternoon Session

https://marylandlibraries.zoom.us/rec/share/GnanHRQELGiq-iCH2pPLbR4NFGvZT_gshDNIXxi0FXsQec_jwlWUy77Ytlq3YYjk.Ges_JCDTOngo8ctA

 

4. The fourth session from November 12, 2021 on Trauma Informed Care and Historical Racism can be viewed here:

https://marylandlibraries.zoom.us/rec/share/ZDOeJRXAO8KoOXa6ZWUoCckgwsIoYRTIgX3hDsiFJ7WuHiJZXQX7aHYcYclNsq7F.7jRNEnLCDlU3UGdK

Access Passcode: w$2H94Kb

Introduction to Homelessness Resources - Webinar Recording available

Topic: Introduction to Homelessness Resources
Date: Apr 29, 2021 09:46 AM Eastern Time

Speakers:  Michael Stafford and Jessi Stevens, Mayor's Office of Homeless Services

Below is the link for the program we ran this morning.  Please note that the beginning of the recording is missing, but it picks up at the end of Michael's introduction.

https://marylandlibraries.zoom.us/rec/share/pNOTNtrPpfYzvgHoK5qaxzr4UzQxJFL0bEobnVVUruf80zKgKybj9QuZiuJUAAT7.nOAD7N1Iiz62BdC9 

Passcode: *0i7$3Xq

The resources that go with this program are now available under the new Resources for Staff and Customers page of the blog.

Also, the transcription was done by auto-transcript, so try not to laugh too hard - Lisa

Subscriber emails discontinued

 We received a message that the blog is no longer supporting the automatic email function.  As of July 2021, our subscribers will no longer receive automatic notices when posts are added to the blog, so please check the blog regularly after that date.

Thanks.

eBook on Empathy in the Workplace – Free to Download

 Elliott has given us permission to share this resource, which is directed toward learning and development, but also has articles on more general topics.

Download our free, 66-page Empathy eBook! We are honored to bring you the perspectives of learning and business colleagues around the world, as they share perspectives on Empathy in the Workplace & Workforce: Download or View: https://www.masie.com/empathyebook Empathy is critical in these challenging and changing times! We have curated and published this free eBook as a “right now”, real-time resource for the learning and human resources field. “Never has the skill of empathy been more critical in learning. As we pivot to new learning approaches to address new learning needs, intentionally designing for empathy becomes the foundation on which the future of learning must be built,” from Richard Culatta, our Learning Dean. The Learning COLLABORATIVE is releasing this eBook without charge. Content includes written contributions from 18 learning colleagues, 80+ quotes from the field, and special interviews with learning and business leaders, including: Elliott Masie, Chair of The Learning COLLABORATIVE Telly Leung, Broadway Actor, Producer, & Empathy Concert Co-Host Abigail Baugus, Walmart, Inc. – Sam’s Club Katie Hines, Land O’Lakes Mark Wagner, The Hartford Roger Addison, Addison Consulting In the days ahead, tens of thousands of learning and business colleagues from around the world will be accessing this first digital publication of the Elliott Masie Learning COLLABORATIVE. Kindly share this link with your colleagues and associates: Download or View the Empathy eBook: https://www.masie.com/empathyebook Yours in Learning, Elliott Masie Chair, Learning COLLABORATIVE