Links for Problem Behaviors Webinar and Quiz

 As we prepare for the next steps in our reopening plans, SD&T has identified a webinar to help prepare everyone for the eventual re-entry of our customers.  This webinar  “How To Deal With Problem Behaviors Related to COVID-19” will be required viewing by all employees.  The presenter, Ryan Dowd, is the author of The Librarian’s Guide to Homelessness and a trainer who focuses on how to compassionately manage problem behaviors.  

This one hour program is designed to help you with difficult situations related to COVID-19 including patrons who refuse to wear a mask (or refuse to wear it correctly), methods to ensure social distancing with customers, and ways to manage someone who is showing possible symptoms.  The program will also review reasons why people might not be complying with policy and suggest some strategies for handling these situations.

 

The recorded webinar is available on the NicheAcademy website:

 https://us02web.zoom.us/webinar/register/3015832712254/WN_igsAhx1sRzaUnae6BTAdQQ

 

If you’ve never used NicheAcademy before you will need to register which will include sharing your name, email, and library system.  Once you register for this program, you will also have access to other NicheAcademy programs as provided through the Maryland State Library.

  

Once you complete the program, you will need to pass a short quiz to show that you understood the material.  You can find the quiz here: 

 

Quiz link:  https://www.surveymonkey.com/r/9F36P9D

Get Ready for Workday recorded webinar access

If you were unable to attend the Employee Self Service (ESS) Getting Ready for Workday webinars hosted by the city last week, you can view the recorded webinar.  It is important for all library staff to become familiar with Workday.

https://www.gotostage.com/channel/cobworkdaywebinarrecordings

Click on the video you wish to view, then click on the arrow in the middle of the image.

Please register using your name and EPFL email address.  Do not use one of the other options on the left.

PCI webinar archives for the Maryland public library staff

 We now have statewide access to the PCI webinar archives for the Maryland public library staff. All content should be available without needing to be assigned. These webinars are approved for CEU hours using the recorded webinars format.

To register you will need to create an account using your public library employee email, as access will authenticate using the email domain just as the Ryan Dowd Homelessness Training Academy currently does. 

So if you already have an account with Niche (that uses your work email), you should be fine.  Otherwise you will need to register but it just takes a minute.

To access Maryland Libraries PCI Academy please click on the following link: Click To Access Maryland Libraries PCI Academy

Here are a few of the available programs:

 

Authors adapt to social distancing

 

Image Credit: Clay Bennett, Chattanooga Times Free Press. Source: @BennettCartoons. “Much Easier!” Twitter, 17 Mar. 2020, 6:25 a.m., https://twitter.com/BennettCartoons/status/1239905644737712128?s=20.

Don't forget to wash your hands

https://www.facebook.com/JaguarRescueCenter/videos/622522498600112/

Black Lives Matter: Community Read - free without wait-lists or holds

I thought this might be helpful for our staff assisting customers or just wanting resources for themselves.

From Overdrive:

Knowing that our library partners want to provide antiracism and social justice titles to their patrons, we are launching a new program called Black Lives Matter: Community Read. The titles included in our Black Lives Matter: Community Read program are focused on #ownvoices and are intended to help patrons read, listen, learn and grow as they expand their knowledge of race relations. Donated by OverDrive, titles will be made available to United States and Canada libraries at no cost and patrons will be able to check these books out without waitlists or holds.  

Blackhttps://company.overdrive.com/2020/06/30/now-available-free-to-libraries-without-waitlists-or-holds-black-lives-matter-titles-to-read-listen-learn-and-grow/

The titles included in Black Lives Matter: Community Read are provided at no cost to your library and you will be able to use these like any other OverDrive titles for curation or promotion in various reading rooms, featured lists, and other programs at your discretion. Be sure to also visit the Resource Center to get a marketing kit that you can use to promote these titles to your community.

Access and Equity resources on WebJunction.org

Our access to WebJunction includes their list of resources for libraries that are looking for ways to "stand in solidarity, to take action, and to ensure library services and programs are equitable and safe for all."  

WebJunction has their page sorted by the following categories.  Some items are articles, some are webinars, and some are links to other pages.  There is a wide variety of information for library staff.

Take a look, there is a lot of great information.

On WebJunction

Statements and Resources from Libraries

Online Resources

For Supporting Youth

Creating Diverse Collections

Articles

Booklists and Books

Multimedia

On Accessibility

https://www.webjunction.org/explore-topics/access-equity/see-also.html?utm_source=SFMC&utm_medium=email&utm_content=June+17+2020+Crossroads&utm_campaign=&utm_term=WebJunctionCrossroads_COMM